PRIVACY POLICY

mellorsconsultancy.co.uk

Last updated: May 2025

 

1. Who We Are

Mellors Consultancy (“we”, “us”, “our”) operates the website mellorsconsultancy.co.uk. We are the data controller responsible for your personal data collected through this website.

 

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

 

Email: [insert contact email]

Website: www.mellorsconsultancy.co.uk

Postal address: [insert address]

 

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

 

2.1 Data you provide to us

• Your name and contact details (email address, telephone number)

• Information you submit via enquiry or contact forms on our website

• Any correspondence you send us by email or post

 

2.2 Data we collect automatically

• Your IP address and browser type

• Pages visited and time spent on our website

• Referring website or search engine

• Device type and operating system

 

We collect this technical data through cookies and similar technologies. Please refer to our Cookie Policy section below for more details.

 

3. How We Use Your Personal Data

We use your personal data only where we have a lawful basis to do so under UK GDPR. The purposes and legal bases are:

 

• To respond to your enquiries and provide consultancy services — lawful basis: contract performance or legitimate interests

• To maintain records of our business activities — lawful basis: legal obligation and legitimate interests

• To improve our website and services — lawful basis: legitimate interests

• To send you information about our services, where you have requested this — lawful basis: consent

• To comply with applicable laws and regulations — lawful basis: legal obligation

 

4. Who We Share Your Data With

We do not sell or rent your personal data to third parties. We may share your information in the following limited circumstances:

 

• With IT and website service providers who help us operate our website (acting as data processors under our instruction)

• With professional advisers such as accountants or solicitors where necessary

• Where required by law, regulation, or court order

 

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

 

5. International Transfers of Data

We aim to keep your personal data within the UK and European Economic Area (EEA). If any of our service providers are based outside the UK/EEA, we will ensure appropriate safeguards are in place in accordance with UK GDPR before transferring your data.

 

6. How Long We Retain Your Data

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. In general:

 

• Enquiry and contact form data: up to 2 years from last contact

• Client records: up to 6 years following the end of an engagement (in line with statutory limitation periods)

• Website analytics data: up to 26 months

 

Once data is no longer needed, it is securely deleted or anonymised.

 

7. Your Rights Under UK GDPR

As a data subject, you have the following rights in relation to your personal data:

 

• Right of access — to request a copy of the personal data we hold about you

• Right to rectification — to request that inaccurate or incomplete data is corrected

• Right to erasure — to request deletion of your data in certain circumstances

• Right to restrict processing — to ask us to limit how we use your data

• Right to data portability — to receive your data in a structured, commonly used format

• Right to object — to object to processing based on legitimate interests or for direct marketing

• Rights related to automated decision-making — we do not carry out any automated decision-making or profiling

 

To exercise any of these rights, please contact us using the details in Section 1. We will respond within one calendar month.

 

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.

 

8. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files placed on your device when you visit a website.

 

8.1 Types of cookies we use

• Essential cookies — necessary for the website to function correctly

• Analytics cookies — help us understand how visitors use our website (e.g. Google Analytics, if applicable)

• Preference cookies — remember your settings and choices

 

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

 

9. How We Protect Your Data

We take data security seriously and implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. These measures include:

 

• Secure hosting with HTTPS encryption

• Access controls limiting who can view your information

• Regular review of our data handling practices

 

Please be aware that no data transmission over the internet is completely secure. While we do our best to protect your personal data, we cannot guarantee its absolute security.

 

10. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal data.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

 

© Mellors Consultancy | mellorsconsultancy.co.uk